Privacy Policy

Tamaris Roofing Privacy Policy

Last Updated: 01 June 2024 

Tamaris Roofing is fully committed to protecting the privacy of all individuals we work with and communicate with online, whether through our website or social media platforms. We take the security of personal data we collect seriously. This Privacy Notice explains in detail the types of personal data we may collect about you when you interact with us. It also describes how we store and handle that data, ensure its security, and outlines your rights regarding your personal data. This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data.

Information Collection and Use

We collect various types of personal data for different purposes to provide and improve our services to you. We will only collect and process the personal data we need to fulfil our stated purposes (for example to respond to enquiries about our products and services, to provide those products and services, to complete transactions, to process accounts, to provide notifications) and will not retain the data for longer than we need to. 

Types of data collected

Personal Data

When using our services, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you (“Personal Data”). This may include:

  • Email address
  • First name and last name
  • Phone number
  • Address and post code
  • Cookies and Usage Data

Data Storage and Security

We take appropriate measures to store and handle your personal data securely. This includes protecting your data from unauthorised access, use, or disclosure.

Who will we share your personal data with?

Personal data you provide will not be shared with anyone else without first obtaining your consent, unless we are obliged by law to disclose it or unless we need to share it with trusted third parties, for example our supply chain or guarantee insurance provider in order to fulfil our contract with you. Our third party service providers are vetted for their GDPR compliance and we work with them to ensure your privacy is respected and protected. If we stop using their services, any of your data held by them will either be deleted or rendered anonymous.

How we protect your personal data? 

Your data will be kept on our secure server and local hardware plus on our secure cloud-based back up services. This includes CRM software, personal devices and email software, website CMS, sales order processing and accounting software, We will treat your personal data with care and take all appropriate technical and organisational measures to protect it. We ensure that any data processor we use also adheres to these requirements. We regularly review our data security policies and processes and, where necessary, improve and strengthen them.

How long will we keep your personal data?

Whenever we collect or process your personal data, we may retain it for differing periods of time for different purposes as required by statute or best practices and in order to fulfil any legal and contractual obligations such as guarantees and warranties. We will only keep it for as long as is necessary for the purpose for which it was collected. For example, we will keep data on our trading accounts (customers, suppliers and service providers) for as long as we have a legitimate interest in your custom, products and services and we will retain accounting transactions for 7 years. We will keep data up to date by reviewing it during our contact with you. At the end of that retention period, your data will either be deleted completely or anonymised, for example by aggregation with other data so that it can be used in a non-identifiable way for statistical analysis and business planning.

Cookies used by our service providers

Some of our service providers use cookies and those cookies may be stored on your computer when you visit our website.

We use YouTube to host videos on our website. This service uses cookies to store your preferences, authenticate users, prevent fraudulent use of login credentials, and protect user data from unauthorised parties. Their full Privacy Notice is here.

Your Rights

You have rights regarding your personal data, including the right to access, correct, or delete your data. If you have any questions or need further assistance, please contact us using the contact details provided at the end of this notice.

Under data protection law you have rights in relation to the data we hold about you:

the right to access: you have the right to access the personal data that we hold about you by making a request ( (‘Subject Access Request’). To protect the confidentiality of your data, we will ask you to verify your identity before proceeding with any request you make under this Privacy Notice. If you have authorised a third party to submit a request on your behalf, we will ask them to prove they have your permission to act. If we agree that we are obliged to provide personal data to you (or someone else on your behalf), we will provide it to you or them free of charge and aim to do so within 30 days from when your identity has been confirmed, providing the rights and freedoms of others are not affected.

the right to rectification: if any of the personal data we hold about you is inaccurate or out of date, you may ask us to correct it and, taking into account the purposes of the processing, to have any incomplete personal data about you completed.

the right to erasure: in some circumstances you have the right to the erasure of your personal data without undue delay, for example if it is no longer necessary for the purposes for which it was collected or processed; you withdraw consent to consent-based processing; you object to the processing under certain rules of applicable data protection law; the processing is for direct marketing purposes; and the personal data have been unlawfully processed.

Exclusions to the right to erasure include where processing is necessary for exercising the right of freedom of expression and data; for compliance with a legal obligation; or for the establishment, exercise or defence of legal claims.

the right to restrict processing: for example if you contest the accuracy of the personal data or we no longer need the personal data for the purposes of our processing.

the right to object to processing: you have the right to object to us processing your personal data on grounds relating to your particular situation, e.g. you can object to your data being processed for direct marketing purposes or if the processing is for a task carried out in the public interest, or in the exercise of any official authority vested in us; or for the purposes of legitimate interests pursued by us or by a third party. If you make such an objection, we will cease to process the personal data unless we can demonstrate compelling legitimate grounds to do so which override your interests, rights and freedoms, or the processing is for the establishment, exercise or defence of legal claims.

You have the right to object to our processing of your personal data for scientific or historical research purposes or statistical purposes on grounds relating to your particular situation, unless the processing is necessary for reasons of public interest.

the right to data portability: if the legal basis for our processing of your personal data is:

(a) consent; or (b) that the processing is necessary for the performance of a contract to which you are party or in order to take steps at your request prior to entering into a contract, and such processing is carried out by automated means, you have the right to receive your personal data from us in a structured, commonly used and machine-readable format. You can also request that this data is transmitted directly to another controller. However, this right does not apply where it would adversely affect the rights and freedoms of others.

the right to complain to a supervisory authority: if you consider that our processing of your personal data infringes data protection laws, you have a legal right to lodge a complaint with a supervisory authority responsible for data protection. You may do so in the EU member state of your habitual residence, your place of work or the place of the alleged infringement.

the right to withdraw consent: whenever you have given us your consent to use your personal data, you have the right to change your mind at any time and withdraw that consent. Withdrawal will not affect the lawfulness of processing before the withdrawal.

The Data Commissioner’s Office (ICO) regulates data protection and privacy matters in the UK and make a lot of data accessible on their website

Updates to This Privacy Notice

We may update this Privacy Notice from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes.

Links to external sites

Links to pages and documents etc. outside the Tamaris Roofing website are provided as a convenience for visitors. Tamaris has no control over their content and cannot be held responsible for it under any circumstance.

Contact Us

Tamaris Roofing Ltd 

Adopting a Greener Ethos

The major harmful emissions from burning LPG are similar to those from other internal combustion engines: Carbon monoxide (CO) Hydrocarbons (HC) Nitrogen oxides (NOx).  1 kg of LPG produce 3 kg of CO 2 .

Learn more about the Hot Melt Code of Practice

Reducing Carbon Emissions

The buildings and construction sector stands as the foremost contributor to greenhouse gas emissions, representing an overwhelming 37% of the total global emissions. Given its significant contribution to climate change, addressing emissions within our projects is paramount to achieving sustainability goals and mitigating the impacts of global warming.

 

The built environment, with the construction sector playing a pivotal role, presently accounts for approximately 40% of the UK’s carbon emissions. Moreover, estimates suggest that the construction sector contributes up to 11% of global carbon emissions. This underscores the significant impact of construction activities on carbon footprints, highlighting the urgent need for sustainable practices and innovations within the industry to mitigate climate change.

Flameless Membranes

Mitigating Risk in Construction

Self-Adhesive Roofing Felt requires no flames during installation, enhancing safety and simplifying the application process. It is manufactured from a polyester base with an SBS (Styrene Butadiene Styrene) bitumen coating.

The release film protects the underside of the sheet and can be easily removed during installation, in compliance with BS 8217: 2005, ‘Code of Practice for Reinforced Bitumen Membranes for Roofing.

  • No need for hot works, flames, or additional sealants
  • Self-adhesive properties for safety and ease

Easy and Safe Application

The self-adhesive properties eliminate the need for gas torches, hot works, hot bitumen, and other messy sealants, making installations simpler and less time-consuming.

Single layer or multi-layer systems are ideal for roofing applications such as porches, garages, extensions, and dormer windows. They are also suitable for larger-scale projects due to their easy, no-fire installation.

Whether roller-applied, poured, or sprayed, the adhesives used to create warm roof insulated systems are flexible and feature high bond strengths. As a responsible and diligent roofing company, Tamaris Roofing is committed to ensuring the safest possible installation methods for our employees, clients, and the industry.

 

Adhesives

When a fully built-up system is utilised, primers, activators, torch-free membranes, and insulation adhesives can all be employed. Primers must be suitable for application in any season to ensure an adequate bond that resists wind uplift, with activators available to strengthen this bond.

Advanced self-adhesive technology is used in bitumen membranes for bonding to the substrate. The factory-applied adhesive is protected by a thin release film to prevent sticking inside the roll. During application, the installer uses the peel-back release film to unroll the membrane onto the surface.

The laps are welded using heat, and a visible bitumen bead from the welded laps indicates a secure and robust installation.

 

Net Zero Development

Lifetime emissions from the site should be net zero. Although these sites are generally considered to have a positive impact on emissions reduction because of the production of renewable electricity, there is still the need to ensure that lifetime emissions from the construction, operation and decommissioning of sites are minimised, by for example electrifying the construction and maintenance fleet or by offsetting embedded emissions from the production and construction of the site.

All ancillary buildings onsite should also aim to be net zero. Low carbon construction materials and practices should also minimise the carbon footprint of the development e.g. by local procurement and minimising transport of materials; also supporting the local economy and green growth and seeking to maximise social value benefits throughout the project lifetime in procurement, construction and operation processes. Solar developments should also contribute to the greening of the local economy through increasing green jobs, and green sector skills through upskilling their workforce for example, as these skills will be transferable for both large- and small-scale solar installations. This will also support the Essex Climate Action Commission recommendation to “make Essex a centre of innovation for emerging renewable technologies (e.g. small scale nuclear, & manufacturing of renewables products such as solar tiles)”.

For the full article visit The Essex Design Guide.  Also visit Essex Climate Commission to learn more.